The Path to CX Excellence

The Path to CX Excellence

This is a syndicated post, view the original post here Everything has changed with how consumers now engage with brands. Oracle calls this the “Experience Economy,” where customers are the true innovators, not brands nor the enterprise. Why does this matter? This is because technology has empowered customers to discover and engage with brands in the way […]

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How ‘Warming up Your Readers’ Helped One Blogger Earn More than $28,000

How ‘Warming up Your Readers’ Helped One Blogger Earn More than $28,000

The post How ‘Warming up Your Readers’ Helped One Blogger Earn More than $28,000 appeared first on ProBlogger. This post is based on episode 117 of the ProBlogger podcast. Over the past four weeks I’ve talked about the four stages of warming up your readers and turning them into raving fans: 1.           Getting the word out about […]

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The Hidden Opportunity Within the COVID-19 Crisis: Three ways to transform your work and your life

The Hidden Opportunity Within the COVID-19 Crisis: Three ways to transform your work and your life

“As a global pandemic grips modern society, most of the conversation has focused around the negative impacts facing individuals, organizations and society as a whole. Many people are hurting today. That cannot be understated. However, even COVID-19 has a silver lining. Deeply painful experiences can also be deeply transformational.” — Flint McGlaughliln, CEO and Managing […]

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