What Walt Disney Knew About Failure

What Walt Disney Knew About Failure

Today's post seeks to inspire digital marketers and other customer experience (CX) professionals. Lenn Millbower, a professional speaker with 25 years of experience inside Disney, shares some of his firsthand perspective here. Walt Disney is remembered for his many successes—for Mickey Mouse, for Donald Duck, for Disneyland. But he also saw his share of hard failures  including a […]

Read More »
Oracle Unity Advances B2B Strategy with Connected Data

Oracle Unity Advances B2B Strategy with Connected Data

Customers prefer engaging, relevant content and experiences when they interact with brands. Marketers desire the ability to deliver personalized experiences, but might still struggle to get a complete understanding of their customers and to activate experiences in real-time.  According to Accenture’s Pulse Research, 33% of B2B buyers worldwide say their customer experience expectations have increased […]

Read More »
How Oracle Unity Brings Adtech and Martech Together into a Connected Experience

How Oracle Unity Brings Adtech and Martech Together into a Connected Experience

Consumer behaviors have changed. The internet and mobile revolution have disrupted how the world takes in information and empowered consumers to explore, discover, and buy anytime, anywhere. Marketers must engage customers wherever they are, which means a consistent omnichannel approach for personalization. Still, companies face mounting challenges in achieving these goals. New restrictions around data collection […]

Read More »
Deep Science: Robot perception, acoustic monitoring, using ML to detect arthritis

Deep Science: Robot perception, acoustic monitoring, using ML to detect arthritis

Research papers come out far too rapidly for anyone to read them all, especially in the field of machine learning, which now affects (and produces papers in) practically every industry and company. This column aims to collect the most relevant recent discoveries and papers — particularly in but not limited to artificial intelligence — and […]

Read More »