Facebook data misuse and voter manipulation back in the frame with latest Cambridge Analytica leaks

Facebook data misuse and voter manipulation back in the frame with latest Cambridge Analytica leaks

More details are emerging about the scale and scope of disgraced data company Cambridge Analytica’s activities in elections around the world — via a cache of internal documents that’s being released by former employee and self-styled whistleblower, Brittany Kaiser. The now shut down data modelling company, which infamously used stolen Facebook data to target voters […]

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Why Customer Personas Need to Die: Moving Beyond Segmentation to Personalize at the Individual Level

Why Customer Personas Need to Die: Moving Beyond Segmentation to Personalize at the Individual Level

Anyone who’s worked on a marketing pitch deck has dealt with customer personas — those artificial audience ideals like “Maggie the Millennial” and “Craig the CTO.” Over the past decade, customer personas have grown from a relatively new innovation to an unavoidable component of most marketing strategies — to the point that it’s hard to […]

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