3 Ways to Build Loyalty with Customer Data
According to an Oracle-CrowdTwist study, 55% of consumers want personalized brand experiences; however, only 12% said their favorite brand does this successfully. This creates a massive opportunity for brands to gain a competitive advantage by adopting omnichannel loyalty programs. Omnichannel loyalty programs allow brands to collect rich, first-party, opt-in data across all business channels. Leveraging […]
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