A 3-phased approach to proactive online reputation management

I’ve helped several brands with their online reputation management (ORM) during my digital marketing career.  Unfortunately, most of this work involved trying to help the brands recover from a crisis. Even more unfortunate was that the damage to their reputations could have been greatly mitigated with some proactive effort. What follows is a basic, three-pronged […]

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B2B Marketing News: B2B Content Key To CX, Video Consumption Changes, Falling Business Confidence, & LinkedIn’s New Discover Feed

B2B Marketing News: B2B Content Key To CX, Video Consumption Changes, Falling Business Confidence, & LinkedIn’s New Discover Feed

B2B buyers aren’t always happy campers when purchasing online [Report] 94 percent of B2B buyers have said that they prefer working with suppliers that have continually-evolving digital capabilities, while some 97 percent report having experienced at least one pain point during the online purchase process — two of several findings of interest to B2B marketers […]

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CRM Software Examples

Customer relationship management (CRM) software is one of the most important components of any business. It allows businesses to manage their customer relationships, sales, and marketing efforts in one place. Even for small business owners, CRM plays an integral role. It allows business owners to see their customers’ complete purchase history, preferences, and contact information […]

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Google’s new helpful content update targets sites creating content for search engines first

Google is about to launch a new and large search algorithm update, called the helpful content update. The helpful content update will target websites that have a relatively high amount of unsatisfying or unhelpful content, where the content has been written for search engines rather than humans. This update, which will start rolling out soon, […]

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