A 3-phased approach to proactive online reputation management

I’ve helped several brands with their online reputation management (ORM) during my digital marketing career.  Unfortunately, most of this work involved trying to help the brands recover from a crisis. Even more unfortunate was that the damage to their reputations could have been greatly mitigated with some proactive effort. What follows is a basic, three-pronged […]

Read More »
B2B Marketing News: B2B Content Key To CX, Video Consumption Changes, Falling Business Confidence, & LinkedIn’s New Discover Feed

B2B Marketing News: B2B Content Key To CX, Video Consumption Changes, Falling Business Confidence, & LinkedIn’s New Discover Feed

B2B buyers aren’t always happy campers when purchasing online [Report] 94 percent of B2B buyers have said that they prefer working with suppliers that have continually-evolving digital capabilities, while some 97 percent report having experienced at least one pain point during the online purchase process — two of several findings of interest to B2B marketers […]

Read More »