Best Knowledge Base Software

Best Knowledge Base Software

Knowledge base software has become a must-have in the world of customer service. They’ve virtually eliminated the need to print and ship physical copies of instruction manuals for products and services. Knowledge bases also improve customer support efficiencies. With self-help articles available 24/7, customers and employees can find solutions to problems without calling or chatting […]

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India asks WhatsApp to withdraw new privacy policy over ‘grave concerns’

India asks WhatsApp to withdraw new privacy policy over ‘grave concerns’

India has asked WhatsApp to withdraw the planned change to its privacy policy, posing a new headache to Facebook-owned service that identifies the South Asian nation as its biggest market by users. In an email to WhatsApp head Will Cathcart, the nation’s IT ministry said the upcoming update to the app’s data-sharing policy has raised […]

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