Bouncing: Don’t Limit Success to Delivery

Bouncing: Don’t Limit Success to Delivery

When it comes to delivering messages to the inbox, senders are always aiming for 100%. Unfortunately, the nature of email itself makes a 100% delivery rate nearly impossible—something the Deliverability Operations team often reiterates when we discuss healthy thresholds with our senders. There are many reasons why messages will bounce back rather than successfully deliver. […]

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Learn how to Become a Better Storyteller with Insights from GoDaddy’s Shawn Pfunder

Learn how to Become a Better Storyteller with Insights from GoDaddy’s Shawn Pfunder

Storytelling is a buzzword that has made it’s way around the marketing block several times. And as GoDaddy’s Editor in Chief, Shawn Pfunder, shared, storytelling continues to be relevant because our brains are insatiable for stories. Through stories of his own ranging from Christian Slater impersonations to a death-defying Grandfather, Shawn showed attendees at Digital […]

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Tech is not winning the battle against white supremacy

Tech is not winning the battle against white supremacy

 Content warning: This post contains racial slurs, homophobic language and very graphic depictions of racism and violence.  If you were just paying attention to press releases, this week it’d be easy to believe that tech companies are winning the war on hate. Responding to the violence in Charlottesville, Mark Zuckerberg solemnly reflected that there is “no place […]

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The Conversion Rate Conundrum: Common Mistakes and What to Do Instead

The Conversion Rate Conundrum: Common Mistakes and What to Do Instead

In real estate, the axiom is location, location, location. It’s first and foremost. The number one consideration. For your digital efforts – email, web pages, eCommerce platforms – an argument could be made for a few different ones: search engine optimization (SEO), the user experience (UX), conversion rate optimization (CRO), or perhaps something else entirely. […]

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What Facebook, Twitter, YouTube and others are doing to tackle hate speech

What Facebook, Twitter, YouTube and others are doing to tackle hate speech

 For all the talk about the internet as a great uniter across geographical and ideological divides, it’s just as often used as a tool to deepen divides, as many users are content to stay within their ideological echo chambers. There’s no easy fix, but when hateful rhetoric begins to manifest itself as real-world violence, a failure […]

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