Transforming Cyber Week Transactions Into Loyal Customers by Defining the Problem and the Solution

Transforming Cyber Week Transactions Into Loyal Customers by Defining the Problem and the Solution

Cyber Week, the now weeklong, global sales period seeded from Black Friday, is upon us. But looking at the headlines, it’s clear something’s awry with the shopper experience. Consumer group Which? has been warning consumers to do their research ahead of Cyber Week after it emerged that nearly nine in 10 deals available last year had been cheaper at […]

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In Your Ear

In Your Ear

Communications and marketing and computing in general is moving beyond the keyboard and text faster and faster. PC and laptop sales continue to decline EXCEPT for 2-in-1s (those laptops that fold into tablets) and hybrids (Microsoft Surface tablets, ipads with keyboards). What’s coming in their place? In the home, Amazon’s Echo platform (Alexa!) has audio […]

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