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A new one-box answer now gives you quick access to driving directions in Google Maps. Please visit Search Engine Land for the full article. Build your free WordPress website with Host2.us free hosting today!

For marketers and customer service professionals, customer experience has always sat at the very core of their role in driving greater value for organisations. However, according to the Harvey Nash/KPMG CIO Survey, the recent surge in adoption of AI and chatbot technologies means some 60% of UK CIOs report leadership teams are now also looking at […]

Did you know, only 5% of our brain’s decision making is conscious? Leaving 95% for decisions made on a nonconscious level. As marketers, charged with increasing the quality and quantity of conversions (i.e. decisions), how do we address the 95%? Roger Dooley, speaker and author of Brainfluence: 100 Ways to Persuade and Convince Consumers with […]

Americans looking to reduce their reliance on products from tech’s most alarmingly megalithic companies might be surprised to learn just how far their reach extends. Privacy-minded browser company DuckDuckGo conducted a small study to look into that phenomenon and the results were pretty striking. “… As Facebook usage wanes, messaging apps like WhatsApp are growing […]

Below is what happened in search today, as reported on Search Engine Land and from other places across the web. Please visit Search Engine Land for the full article. Build your free WordPress website with Host2.us free hosting today!

The post How to Optimize Customer Experience with AI – Top Tips from Microsoft’s Purna Virji appeared first on Online Marketing Blog – TopRank®. Build your free WordPress website with Host2.us free hosting today!

Research has shown: consumers don’t trust the companies they buy from. They don’t trust ads. And they definitely don’t trust marketers.  Trust in marketing is on a decline – between internal stakeholders and customers. In fact, according to a study by Fournaise Group, 80% of CEOs simply don’t trust marketers at all. Trust is the […]

Twitter is trying out a small new change to Moments that would provide contextual information within its curated stories. Spotted by Twitter user @kwatt and confirmed by a number of Twitter product team members, the little snippets appear sandwiched between tweets in a Moment. Annotations adding context https://t.co/ks6TUw8uYF — Gasca (@gasca) October 18, 2018 https://platform.twitter.com/widgets.js […]

The post Joe Pulizzi Shares What it Takes to be a Content Brand at #Pubcon Pro appeared first on Online Marketing Blog – TopRank®. Build your free WordPress website with Host2.us free hosting today!

Below is what happened in search today, as reported on Search Engine Land and from other places across the web. Please visit Search Engine Land for the full article. Build your free WordPress website with Host2.us free hosting today!