Personalize customer experiences in real-time with Oracle Infinity Behavioral Intelligence

Personalize customer experiences in real-time with Oracle Infinity Behavioral Intelligence

The customer experience (CX) professional’s imperative What’s a CX professional supposed to do? Focus on the customer. Create delightful experiences for them. Personalize those experiences. Send relevant and helpful messages––and send them at the right time. But don’t send too many. Automate it all. And do it now. These things help us get the customer […]

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