One more thing re: “privacy concerns” raised by the DCMS fake new report…

One more thing re: “privacy concerns” raised by the DCMS fake new report…

A meaty first report by the UK parliamentary committee that’s been running an inquiry into online disinformation since fall 2017, including scrutinizing how people’s personal information was harvested from social media services like Facebook and used for voter profiling and the targeting of campaign ads — and whose chair, Damian Collins — is a member […]

Read More »
How to Provide Better Customer Service by Implementing Live Chat

How to Provide Better Customer Service by Implementing Live Chat

It’s no secret that businesses need to prioritize the customer experience. Ultimately, keeping your customers happy will help your business grow and prosper. In fact, 80% of consumers say they’re willing to spend more money to have a better customer service experience. As a business owner, you need to recognize this and adjust your approach accordingly. […]

Read More »
Getting Down to Earth in Cannes: Intelligent Tires & Bottom-Up Creativity

Getting Down to Earth in Cannes: Intelligent Tires & Bottom-Up Creativity

Cannes Lions is one of my favorite events for marketing and advertising professionals. The French Riviera in June provided the perfect setting for the annual International Festival of Creativity on communication, commerce, data, and design. With senior executives from companies like Johnson & Johnson, Lego, PepsiCo, and Pirelli, we had lively debates on two topics that I […]

Read More »